Shipping and return

Fidgettoysbuy offers FREE shipping on ALL orders to USA, no minimum purchase. Enjoy Free Shipping!

Not all of our products ship to international locations. Most of the products ship to the USA only. Once you add to the cart any item go to final checkout to see if there is a shipping option to check international shipping. Please follow the on-screen details of shipping options to determine the accurate shipping time.

Important Notice:-

Chinese New Year 2022 will be observed on Saturday, February 12th, 2022. Mostly, the Chinese New Year festival period lasts for 16 days, starting from Chinese New Year’s eve to the Lantern Festival. In 2022, the Chinese New Year festival will begin on February 11th and go on till February 26th. All Chinese factory and warehouse workers will be on holiday from February 1st to February 26th.

 

 As a result, all our Chinese warehouse shipments will be on hold from 1st February to 26th February 2022. Any order place on or after 31st January will ship on 27th February 2022.

 

 This will affect only our Chinese warehouses. All other warehouses in the US located in Salt Lake City, California, Wyoming, Texas, Florida, and New York will operate normally.

 

Q1: How to find which product will be ship from a Chinese warehouse?

 Ans: On the final checkout if you find any shipping transit time of more than 15 days then it will ship from the Chinese warehouse.

 

 Q2: Does all other warehouses’ shipments will be normal?

 Ans: Yes, if you see any shipping transit time on final checkout less than 15 days then it will be delivered on time from the US warehouse

 Q3: If I still place an order with a transit time of more than 15 days what will happen?

 Ans: If you place an order with a transit time of more than 15 days between 1st February to 26th February 2022 then it means the item will ship from the Chinese warehouse. And the order will ship from the Chinese warehouse on or after 27th February 2022.

  Example :

  • Free Shipping (15 to 28 working days ): $0.00
  • USPS Tracked Shipping (10 to 20 working days): $9.99

 

 All our warehouses in the US, Taiwan will operate normally on time without any delay.

International shipping 

For international shipping, our products usually take between 15-45 days to arrive, though in extremely rare circumstances can take longer. Delivery on all items is included in the price. Don’t be alarmed if you don’t receive all items in a large order at once, we don’t like to keep our dear customers waiting so we send each item as and when it arrives. 

 Shipping is via local postal services once dispatched from the origin, and hence shipping times can vary seasonally.

For orders above 75 dollars, we provide you with USPS tracked free shipping!

Shipping destinations

We have warehouses in the USA, and China, that why shipping time may vary depending on your shipping address:

  • United States / (4-14 working days ) 
  • United Kingdom/ Australia (19-28 working days)
  • Brazil/ South America/ Italy (May take up to 4-6 weeks due to customs inspection)
  • France/ Spain/ Germany/ Eastern/ Western Europe/ Other countries (May take up to 3-4 weeks due to customs inspection)

The information is provided by the shipping company. Note that delivery time may vary, particularly during strict customs checks and periods. Shipping time via EMS: 5-8 working days.

If your order hasn’t arrived at the estimated delivery times, please contact our support team at “service@fidgettoysbuy.com”.

Return policy

Returns accepted if product not as described within 14 days of delivery for a full refund, buyer pays return shipping. Items should be returned in their original product packaging. Please include your contact information so we can contact you once we receive the returned order.

When you receive a product that was bought and paid for on our site, and you find it is not as described or you do not receive it, you can contact us to resolve these problems (according to the specific product set of returns guarantees). You will then be able to request a full refund and return the item, or keep the item and agree to a partial refund. Please note buyer pays return shipping

Please note: Once the item is loaded onto the truck, you give up all rights and title to the item. Delivery personnel is not authorized to return the item to you. Even if you choose to return your purchase, the item cannot be reclaimed.

Tracking Number

All tracking numbers will be emailed to the customer as soon as the tracking information becomes available. Due to high-season demand, our support staff may be delayed in delivering you the tracking information, if you haven’t received your tracking number within 10 days of purchase please contact us at “service@fidgettoysbuy.com”.

 

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